منابع مشابه
Customer's Loyalty to Online Banking Services
The progress of technology, the expansion of the Internet, and the emergence of online social media have created an appropriate infrastructure for communication and transfer of experiences. These environmental changes have transformed customer relationship with firms and have forced them to provide online services. The purpose of this paper is to develop a comprehensive model of customer loyalt...
متن کاملBremen Online Services
Bremen Online Services aims to develop electronic government and to provide online transactions and payments in a secure and legally binding way. Targeting all citizens, businesses and intermediaries (lawyers, tax consultants, etc.) from its inception, the latter have become its prime usergroup. Quality of service has increased due to the elimination of paperwork from government communications....
متن کاملUnderstanding Online Social Networking Services
Since there have been a number of online social networking services (SNS), we have been experiencing new social phenomena around us. Traditional social network analysis methods [Gan and Zhu 2007, Jung 2010] might have difficulties efficiently understanding the large-scale social data from such SNS [Jung 2012]. Moreover, as the area of social networks is a highly cross-disciplinary one, we aim t...
متن کاملDesigning online audiovisual heritage services: an empirical study of two comparable online video services
The purpose of this study is to seek input for a new online audiovisual heritage service. In doing so, we assess comparable online video services to gain insights into the motivations and perceptual innovation characteristics of the video services. The research is based on data from a Dutch survey held among 1,939 online video service users. The results show that online video service held overl...
متن کاملCompeting Online: Studying Consumer Choice Drivers for Online Financial Services
Given the rapid increase in the consumer use of online services and the increase in competition between firms that compete online, firms are faced with a crucial challenge. Having invested significant resources in transitioning consumers from using offline services to using online services, they now need to understand what drives consumers to choose between competing online services. Our study ...
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ژورنال
عنوان ژورنال: Infection Control & Hospital Epidemiology
سال: 1996
ISSN: 0899-823X,1559-6834
DOI: 10.1017/s0195941700003362